Free From Nerves respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we may collect when you use this website, contact us, complete an assessment, sign up for emails or work with Kevin Chapman, and how that information is used and protected.

Free From Nerves processes personal information in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

1. Information we collect

We may collect information that you provide directly to us, including your name, email address, telephone number and information submitted through contact forms, assessments, newsletter sign-ups or coaching enquiries.

If you become a coaching client, we may also hold information reasonably required to provide and administer your coaching.

Please avoid providing medical or other sensitive personal information through general website forms unless specifically requested and appropriate.

2. How we use your information

We may use your information to respond to enquiries, provide coaching services, administer bookings, process assessments, communicate with you about Free From Nerves and improve our website and services.

We will only process personal information where we have a lawful basis to do so, such as your consent, fulfilling a contract with you, complying with a legal obligation or pursuing our legitimate business interests where these do not override your rights.

3. Email communications

If you choose to join the Free From Nerves mailing list, we may send you articles, resources, programme updates and information about our services.

Where consent is required, we will only send marketing communications with your permission. You can unsubscribe at any time using the link included in our emails or by contacting us.

4. Assessments and questionnaires

Information you provide through a Free From Nerves assessment or questionnaire may be used to generate personalised results, provide relevant information or help us understand which services may be useful to you.

Free From Nerves assessments are coaching and self-reflection tools and are not medical or psychological assessments.

We will explain where assessment information is stored or shared with third-party service providers where applicable.

5. Cookies and website analytics

This website uses cookies and similar technologies to operate correctly, understand how visitors use the site and, where applicable, support marketing and advertising.

Non-essential cookies will be managed through our cookie consent system. You can choose which categories of cookies you accept and change your preferences at any time.

Further details can be found in our Cookie Policy and through the cookie settings available on the website.

6. Sharing and storing your information

We may use trusted service providers to help operate Free From Nerves, such as website hosting, email marketing, booking, analytics, payment or other technology providers.

We do not sell your personal information.

Where information is processed outside the UK, we will take appropriate steps to ensure that relevant safeguards required by UK data protection law are in place.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including any legal, accounting or regulatory requirements.

7. Your data protection rights

Depending on the circumstances, UK data protection law gives you rights relating to your personal information. These can include the right to access your information, request corrections, request deletion or restriction of processing, object to certain processing and request transfer of your information.

Where we rely on your consent, you can withdraw that consent at any time.

If you have concerns about how your personal information is being handled, you also have the right to complain to the UK Information Commissioner’s Office (ICO).

8. Contact us

If you have questions about this Privacy Policy, want to exercise your data protection rights or have concerns about how your information is being used, please contact:

Free From Nerves
Kevin Chapman
Email: [insert privacy/contact email]
Business address: [insert business/contact address if applicable]

This Privacy Policy may be updated occasionally to reflect changes to our services, website or legal requirements.

Last updated: September 2026